By Callisto Lee
You, like every restaurateur, dream of bringing more repeat orders to the kitchen, and in our digital age the best way you can do this is by giving your customers the comfort of ordering whatever they want with just a few clicks of a button.
But you might be hesitant to try out a restaurant online ordering app because it’s untraveled territory for you.
“Why should I invest in providing an online ordering feature? Is it even worth it in the long run? What if this is just a trend that will die down over time?
Well, it’s time we showed you how restaurant online ordering is your key to bringing customers coming back for more.
· Your Customers Like Fast And Effortless
With just about anyone having access to a smartphone these days, with online ordering your customers have everything they need to order from you at their fingertips. Gone are the days of customers waiting in long, winding queues and repeating orders a dozen times to make sure you get it right – restaurant online ordering is the new kid on the block, and everyone’s paying attention.
Providing such an easy and convenient ordering option for your customers will not only encourage newcomers to try out your menu, but also encourage more repeat orders from your older customers as well, and who doesn’t want the best of both worlds?
· Less Miscommunication; Happier Customers
If you have ever taken an order over the phone, you know how easy it is to make a mistake. Maybe the customers accent is thick, maybe you can’t hear them properly over the hustle bustle at the restaurant, either way the risk of making a mistake in the order is high and it’s a recipe for customer unhappy with your restaurant’s service.
You definitely don’t want that.
That’s the great thing about having an online ordering system for your restaurant – it’s next to impossible for miscommunication to occur, since guests are ably to specify and get exactly what they want. High quality service means happier customers and that is a recipe for more repeat orders for your establishment.
· 24/7 Restaurant Ordering Service
Your customer wants to eat out in a few hours from your restaurant but it’s closed at the moment. They want to pre-order to pick up the food when it’s ready. But with no restaurant online ordering system for your establishment, your ex-customer turns to your competitor’s online ordering service to satisfy their needs.
See What Happened?
Your restaurant doors might close for a few hours, but that doesn’t mean your online ordering system does. Your customers can now order whenever they want to and choose a specific delivery or pickup time when your restaurant is open. These days customers know they can order whenever they want and with all these giant fast food chains to compete against, if your restaurant doesn’t have an online ordering system you are going to miss out on a lot of repeat orders.
